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Samsung Refrigerator Recalls - Alternatives

by Angela Maple

closeup of water leak from refrigerator

At a Glance:

Samsung Refrigerator Consumer Complaint Overview

How Does a Recall Work?

Current Samsung Refrigerator Recalls

What are the Samsung Fridge Complaints?

Colder’s Refrigeration Alternatives

How to Check for Appliance Recalls

Why Trust Us?

Being the owner of a malfunctioning fridge can be very upsetting. Your refrigerator may start to burn out, leak gas, or even explode. That will only lead to disaster.

The majority of trustworthy refrigerator manufacturers recall their goods as soon as they discover a defective component that can be dangerous. Samsung, meanwhile, hasn’t taken any initiative in this regard. More than 100,000 people most recently (as of January 2022) joined a Facebook group where they voiced their complaints about a faulty Samsung refrigerator. Our Colder’s team has done our research and has prepared this blog for our customers to stay informed about the Samsung refrigerator recall as well as offer some fridge alternatives from different brands if you need Samsung has been acting up.

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Samsung Refrigerator Consumer Complaint Overview

Who: According to Consumer Reports, the Consumer Product Safety Commission (CPSC) received more than 600 consumer complaints concerning Samsung refrigerators between January 2019 and December 2021.

Why: Among the complaints about Samsung refrigerators are claims of broken ice makers and improper temperature maintenance.

Where: The recalled Samsung refrigerators were sold in the United States.

For more than 20 different refrigerator models, Samsung is currently the target of a class-action lawsuit. The lawsuit describes flaws in the built-in door ice producers that lead to ice compartments that leak, slush, and freeze over. Additionally, there was freezing up, fan noise from an over-iced compartment, and water leakage from the ice maker to beneath the refrigerator’s crisper trays.

Numerous freezers reportedly stopped cooling entirely. Many owners hired repairmen, but they were unable to resolve the problem. Sometimes the issue was momentarily resolved, but later it reoccurs, leaving the fridge inoperable.

How Does a Recall Work?

The concerned company often acts when enough people voice their complaints about the same problem. A product recall aims to identify defective products or appliances by gathering consumer information and offering them a replacement or compensation.

Current Samsung Refrigerator Recalls

No Samsung products have been formally recalled as of yet. But class-action lawsuits were brought in 2010 and then again in 2017. Samsung is being compelled to pay attention as a result of the powerful Facebook group (Samsung Refrigerator Recall U.S.A. Now) that includes more than 100,000 owners of Samsung refrigerators.

The models on the Samsung refrigerator recall list are from their bottom freezer, side by side, and French door refrigerators categories. The following are the specific Samsung recall models in question:

  • RF266AASH
  • RS263BBWP
  • RB1955SH
  • RS2533SW
  • RS267LASH
  • RS267TDRS
  • RS2630WW

Don’t panic if your refrigerator model doesn’t appear above but you’ve experienced the same issue. According to what we’ve read, this scenario applies to all Samsung refrigerators that have the same issue, in which the coils freeze over, and the refrigerator stops cooling.

What are the Samsung Fridge Complaints?

There have been hundreds of complaints about these recalled Samsung refrigerators in recent years. So, let’s hear from several owners of Samsung refrigerators:

Melissa W says:

“…nothing but problems with my Samsung icemaker since the beginning (over 5 years). I have had service several times over 5 years and it always starts leaking or freezing up again. We have given up and buy bags of ice now. Seriously hate this refrigerator. The worst! Would love to be able to replace with anything BUT Samsung.”

Carlos Ramos says:

“Hello I purchased a samsung refrigerator from homedepot. Nothing but problems few months after purchasing it. Ice maker worked 2momths. Every shelf inside of doors broke or cracked. Noise at times was bothersome and temperature was always up and down. On 11/19/2022 we returned home after a out-of-town trip for almost a week to be greeted with the stench of rotten food. Besides having to replaced over 200 in food I had to find replacement fridge. On today’s economic crisis. I’m sad to see corporations washing their hands after making billions on their customers.”

AriKesari Kanchanapalli says:

“We have similar issues with our Samsung refrigerator : Model : AF28HMEDBSR/AA, what ever [sic] food, milk, yogurt, juices we keep-in spoils do to the temperature issues, display shows 34F, however , it doesn’t maintain that temperatures inside, have an issue with the ice maker since the day of purchase. I need to be included in the class action lawsuit.”

Dawn Richardson says:

“Garbage! Waste of money! After 2 years the ice machine broke. Then the refrigerator started icing up and we were constantly defrosting, having to put our food in coolers.”

Greg Caison says:

“Bought Samsung refrigerator in approximately 2014 and have had ongoing problems with the door, the digital readout panel, and multiple issues with the very poorly designed ice maker. Many parts have been replaced including ice maker three times. One time the plastic tabs on the new ice maker broke while service tech was trying to install it!”

Paul R Hanson says:

“Purchased Samsung flex refrig [sic] with outside ice dispenser March 2021. After 6 months it stopped making ice. They replaced ice maker and worked fine until 6 months later. I replaced water filter. It than again stopped making ice. Samsung repair service again replaced ice maker which worked fine for about 6 months and stopped again. After replacing for third time they are billing me $363. After 2 and half years 3 repairs same problem.”

Chanel Tyus says:

“I purchased my side by side Samsung 3-4 years ago. At least once or twice a year the ice maker stops working and the refrigerator and freezer stop cooling. The last time I contacted Samsung they recommended a tech to come out. To my surprise it started back functioning. Now, here we are again…with the same issue. I’ve lost food to feed my family and have to waist [sic] money to see if this problem is repairable or if I just want to get rid of it.”

Kesha Stribling says:

“I purchased a Samsung refrigerator back in February 2022 it worked fine until May 2022. The ice maker just stopped working all of a sudden. I called the company I got it from they said they had nothing eles [sic] to do with it. Samsung said ot [sic] could not be fixed and sent me a coupon to get a new refrigerator. Well now I have 2 refrigerators and the original refrigerator im [sic] still currently paying for and ice maker is not working.”

Colder’s Refrigeration Alternatives

Our Colder’s team has put together a list of refrigerator options that will satisfy all of your refrigeration needs just as well as Samsung or better in light of the impending Samsung refrigerator recall. View our selections for the top three French door refrigerators from Whirlpool, Frigidaire, and LG below.

Best Whirlpool French door refrigerator: Whirlpool® 24.5 Cu. Ft. Fingerprint Resistant Stainless Steel French Door Refrigerator

Whirlpool® 24.5 Cu. Ft. Fingerprint Resistant Stainless Steel French Door Refrigerator product image

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Check out this stainless steel French door refrigerator from Whirlpool if your refrigerator was included in the Samsung refrigerator recall. It would be a wonderful replacement to meet all of your storage needs and more. With this Whirlpool refrigerator, you’ll get top-notch performance from the EveryDrop filtration and the adaptable Accu-Chill temperature management system, which makes sure that this refrigerator gives you and your family fresh, filtered water and creates the optimal climate for your food. The adaptable storage area is made possible by well-designed features like the external refrigerator drawer that keeps commonly used goods closer at hand or the movable, adjustable gallon door bins that can be placed anywhere you need them in the door. Additionally, the measured fill feature lets customers choose how much filtered water they need and automatically turns off after filling it, which is useful if you have little children who enjoy getting their own water.

What are Customers Saying: “I’ve had my new refrigerator almost a month ago and I’m pleased with the amount of storage and I LOVE the ice maker!”

Best LG French door refrigerator: LG 27.8 Cu. Ft. Stainless Steel French Door Refrigerator

LG 27.8 Cu. Ft. Stainless Steel French Door Refrigerator product image

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You may replace your recalled Samsung refrigerator with an LG French door refrigerator, which offers you up to 27.8 cu. ft. of space for groceries and leftovers. Nothing surpasses the ease of having food on hand when you need it, and thanks to the spacious 27.8 cu. ft. of storage space, you will have plenty of room for more. Your LG refrigerator’s Door Cooling+ and Multi-Air Flow systems will create the ideal atmosphere to maintain the optimum freshness of your produce, snacks, fruits, and herbs. To ensure your refrigerator lasts as long as possible, you can remotely monitor it and obtain upkeep advice with the ThinQ app. The two freezer drawers are the ideal organizational spaces for storing all of your frozen goods, ice packs, and ice cream with tidy and precise organization, which is best if organization is important to you.

What are Customers Saying: “Overall an excellent refrigerator. Really happy with all the features. The ice maker and water dispenser are good and it’s really quiet. Looking forward to enjoying it for a long time.”

Best Frigidaire French door refrigerator: Frigidaire® 27.8 Cu. Ft. Stainless Steel French Door Refrigerator

Frigidaire® 27.8 Cu. Ft. Stainless Steel French Door Refrigerator product image

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A strong option to replace a recalled Samsung refrigerator is the Frigidaire® 27.8 Cu. Ft. stainless steel French door model. If you buy goods in large quantities, this Frigidaire refrigerator is for you because it boasts 27.8 cu. ft. of storage space between the fridge and freezer sections. Your water and air will be clean thanks to the PureAir Ultra II air filter and PurePour water filter systems, which also eliminate strong refrigerator aromas and remove at least 99 percent of impurities from water. Another wonderful feature is the full-width deli drawer, which is ideal for huge deli meat lovers who enjoy a tasty piece of ham, turkey, roast beef, chicken, pastrami, or salami.

What are Customers Saying: “We are thrilled with our new Frigidaire refrigerator. It looks fabulous in our kitchen and easily stores all of our cold and frozen items. The stainless steel looks really nice with our stainless steel dishwasher. We could not be happier with our purchase.”

How to Check for Appliance Recalls

To begin, it is critical to understand the criteria used by the government to issue appliance recalls. Not all repair issues are reported by them. They emphasize safety issues and claim that the “potential of impact injuries brings about recalls.”

The procedures I used to find the Samsung washing machine recall detailed below are listed below.

  1. Visit on the Consumer Product Safety Commission website. Take note of the direct access to the appliance recalls section.
  2. Enter the appliance type you’re looking for in the search box in the top right corner.
  3. Appliance recalls from the past year or two are probably on the top page of the results, so scroll through them. The outcomes of my search for “washing machines” are shown below.
  4. You can even restrict your search to a certain brand, like Samsung, for appliances you already possess, as I have done here. Keep in mind that there are two entries for each recall: one in English and one in Spanish.

A recall of the Samsung refrigerator ice maker is likely to occur soon, given the volume of complaints and other issues. Visit a Colder’s shop in Milwaukee right away to browse our refrigerator selection if your refrigeration unit was affected by the Samsung refrigerator recall!

Why Trust Colder’s?

Since 1942, we at Colder’s pride ourselves on offering value, selection, and service. Serving Southeastern Wisconsin with four showrooms that stock quality name-brand furniture, appliances, and mattresses, Colder’s is sure to house exactly what you are looking for. And if you can’t find it on our floors, chances are, we can order it for you. As a local, family-owned company, we are always doing our best to provide the highest value at the lowest cost to everyone who walks through our doors.

Colder’s is committed not only to continuously offering can’t-miss sales but also to working with each customer, making sure that you take advantage of every possible markdown — that’s our best price guarantee.

Shop Refrigerators at Colder’s

Don’t put off happiness — and shop refrigerators online for unbeatable prices at Colder’s. Our friendly experts are always happy to help you stay up to date on the Samsung refrigerator recall and more, whether you call us at 414-476-1574 or use our online chat feature. Better yet, stop by one of our Colder’s locations in West Allis, Oak Creek, Delafield, and Grafton, Wisconsin to touch, see, feel, and experience home products that fulfill your dreams. Visit us today!

Learn More: Frigidaire Refrigerator Buying Guide