Furniture Service Requests

Appliance Service Requests

Mattress and Foundation Warranty Claim

To file a Serta mattress claim, call 1-888-557-3782
To file a Enso adjustable base claim, call 1-855-430-8943
To file a Serta, Scott Living or Ergomotion adjustable base claim, call 1-888-550-3746
To file a Leggett and Platt adjustable base claim, call 1-800-888-3078
To file a Restonic mattress claim fill out the form below.

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Please fill out this pdf and mail your claim and pictures to:

Warranty Claims, 333 South Highway 100, West Allis, WI 53214-1196

Now What...

You will receive instructions as to how you can obtain your replacement model. You will be invited back into the store for assistance in selecting a new mattress. You may also choose at that time to upgrade your bed in which case you will only pay the difference between the two models.

Remember, as is stated in the warranty, if service is performed on your product, the COST SHIPPING AND HANDELING FOR THAT SERVICE IS THE SOLE RESPONSIBILITY OF THE CONSUMER. You can bring the bed back to Colder's and pick up your new one at no additional cost. If you choose to use Colder's delivery service, it will cost you a minimum of $99.99 plus tax to have your bed switched out. All returned beds must be absolutely stain free. Any bed returned with stains of any nature will not be allowed back in and your warranty is null and void.

If your bed is found to not have a valid manufacturers defect, the letter will state why you were turned down. Again, it follows the warranty card guidelines.