How it Works

Give it Time

Your body needs time to adjust to a new mattress — just like breaking in a new pair of shoes. We ask that you try it for at least 90 nights to allow for a proper adjustment period.

Still Not Comfortable?

If you’re not satisfied after 90 nights and you’re still within 365 days of your purchase, you’re eligible for a one-time comfort exchange.

Reselection Guidelines

• Your mattress must be clean, unstained, and undamaged.
• Mattress must be used on a manufacturer-approved foundation
• A Colder'smattress protector must have been purchased on the same day as the mattress and used at all times
• Mattress must have been delivered by or picked up from Colder’s
• We may request photos of the mattress to verify its condition

Reselection Details

• Available on Scott Living, Comfort Care, and Nectar mattresses
• You may exchange your mattress for a new model of your choice
• If your new selection costs more, you’ll pay the difference
• A 20% restocking fee applies (10% for Gold & Platinum Lifetime Delivery Rewards members)
• A new delivery fee applies for all reselections
• If your new mattress costs less, no refund or credit will be issued
• The exchanged mattress is final sale
• One comfort exchange per mattress purchase

Exclusions

• Mattresses shipped directly from the manufacturer to your home (e.g., some Nectar or Sierra Sleep models)
• Clearance, one-of-a-kind, and final sale mattresses
• Purchases made before March 15, 2025
• Purchases made using in-store promotional credit
• Mattresses showing signs of stains, damage, or unsanitary conditions

Warranty vs. Comfort Exchange

This program is for comfort exchanges only.

If your mattress has a defect, it may be covered under a manufacturer’s warranty. Please contact Colder’s Customer Solutions for assistance.

Find the Right Fit

The 365-Night Sleep Guarantee applies to a wide range of Scott Living, Comfort Care, and Nectar mattresses — offering comfort options for all sleep styles and preferences.